FAQs

1. What is Arakaz.com?

Arakaz.com is an online store offering innovative and practical solutions designed to simplify your daily life. We provide high-quality products for home, travel, and more.

2. How can I place an order?

To place an order, browse our catalog, select your desired product, add it to your cart, and proceed to checkout. Follow the instructions to complete your purchase securely.

3. What payment methods do you accept?

(COD) Cash on delivery

4. Do you offer free shipping?

Yes, we ship our products in KSA. Shipping costs are zero, and delivery times depend on your location and will be displayed at checkout.

5. How can I track my order?

Once your order is shipped, we’ll provide you with a tracking link via email or WhatsApp. Use this link to track your package through our website or the courier's tracking portal.

6. How can I contact customer support?

You can reach our dedicated customer support team by emailing Info@arakaz.com or using the contact form on our website. We aim to respond to all inquiries within 24-48 hours.

      7.Do you offer discounts or promotions?

Yes, we frequently run special promotions and discounts. Sign up for our newsletter or follow us on social media to stay updated on the latest deals.

      8.Can I suggest products for your store?

We love hearing from our customers! If you have product suggestions, feel free to contact us. Your input helps us grow and better serve your needs.